COVID-19 Wayfinding

The following resources and articles are available to Brisbane small businesses in response to the impact of COVID-19. If you need more guidance please phone the Small Business Hotline on 1300 654 687 or the Brisbane City Council’s Business Hotline on 133 263.


The JobKeeper Payment scheme is a subsidy to support businesses and not-for-profit organisations significantly affected by COVID-19, to help keep more Australians in jobs. The JobKeeper Payment will be available to eligible businesses until 28 March 2021. 

Using Xero to record JobKeeper payments

You can use Xero Payroll to record JobKeeper payments.

Grants Available

COVID-19 business assistance finder

If your business has been impacted by the COVID-19 outbreak, you may be eligible for financial assistance and other types of relief. This tool can be used to discover what support is available from the Queensland and Australian governments and the Queensland local councils. 

Business grants and assistance

Learn more about business grants and assistance in Queensland. Read how to find grants and apply for grant funding. 

Small Business Grants Schedule

The Department of Employment, Small Business and Training administers grants to support small businesses in Queensland to grow and thrive. 

Business Growth Fund Program

This grant program provides targeted assistance to small and medium businesses that demonstrate high-growth and employment aspirations.

Small and Medium Enterprise Association of Australia (SMEA) Business Grants

The SMEA is helping small and medium businesses with a range of grants on offer for a variety of business products and services.


Small Business Artisan Producer Grants Program

This program will provide assistance to artisan producers of gourmet food (including non-alcoholic beverages) to help them grow their businesses, access new market opportunities and enhance their gourmet food expertise. 

Small Business Digital Grants Program

This program can assist small businesses to access digital technologies and services to help them work smarter, engage with the global economy and make the most of online business opportunities arising from digital disruption.

Small Business Entrepreneur Grants Program

This program can assist new small businesses to access professional advice and support in the critical early stages of establishing a business.

Arts Queensland Funding and Support

Arts Queensland is implementing a number of measures to support the Queensland arts sector and the individuals, organisations and collectives impacted by COVID-19. It includes a range of new programs, funding boosts, funding extensions, changes to application timeframes and guidelines and rent relief for tenants based in Queensland Government Arts infrastructure.

Loans Available

Coronavirus SME Guarantee Scheme

The Government, Reserve Bank of Australia and the Australian Prudential Regulation Authority have taken coordinated action to support the flow of credit in the Australian economy, in particular for small and medium sized enterprises. 

Indigenous Business Australia (IBA)

Indigenous Business Australia is supporting those Indigenous businesses who have been impacted by the COVID-19 crisis, including non-IBA customers.

Xero business loans

Xero has partnered with financial institutions to streamline the process of applying for finance. You can share your data in Xero securely with leading lenders to get a quicker decision on your business finance application. 

Commercial Leases

Support for commercial tenants

If you are a small to medium sized business affected by COVID-19, support is available to help you manage your commercial lease and rental obligations. 

Negotiating commercial rent relief during COVID-19

If your business has been affected by COVID-19, you may be able to negotiate with your landlord or tenant for rent relief or other support in relation to your commercial lease, or seek help with dispute resolution. Legislation is in place to help both parties work together to mitigate the impacts of COVID-19

COVID-19 assistance for tourism lease, licence and permit holders

In response to the impact of COVID-19 on the tourism industry, the Queensland Government is providing rent relief for holders of tourism leases, licences and permits on state land. 

Brisbane City Council business relief package

Brisbane City Council is continuing to waive all charges, rents, levies and permit fees for all businesses, as they face economic hardship caused by COVID-19 impacts. This applies to businesses and Council lessees who will have a range of fees and charges waived.

COVID Safe Event Planning

COVID Safe Events

Queensland’s Chief Health Officer has approved the Industry Framework for COVID Safe Events, which facilitates the resumption of events held by businesses in Queensland under Stage 3 of the Roadmap to easing restrictions. Events may also be staged in Queensland in compliance with an Approved COVID Safe Plan.

COVID Safe Events in Queensland FAQs

Find information about COVID Safe Events in Queensland through this extensive list of frequently asked questions.

Stage 3 eased business restrictions for COVID-19 in Queensland

Stage 3 business restrictions ensure that businesses can reopen and operate in a way that increases business activity without compromising the health of customers, staff and the community. If your business has not been required to close down you can continue to operate as planned following stage 3 business restrictions.

COVID Safe industry plans

Eligible businesses can offer services to a larger number of customers than current COVID-19 restrictions allow if they are following an approved COVID Safe industry plan.

What to do if someone who has COVID-19 has visited your venue

This information is to provide recommendations for cleaning, disinfection and removal of waste from the environment where people with confirmed, probable or suspected COVID-19 infection may have been.


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